Restaurant

Reservation Conflict

To celebrate her fifth marriage anniversary, Rachel Brown made a reservation at a top Manhattan French restaurant. Despite booking a week ago, they arrived at the restaurant to find no record of their reservation.

$39/month

Poor Food Quality Complaint

Mr. Thompson, a widower who lives alone, is a regular at the Riverside Inn restaurant. He enjoys the food and lively vibe. However, today, the scallops, which he expected to be tender, are overcooked and rubbery.

$39/month

Tipping Policy Conflict

Peter, a waiter at your restaurant, disagrees with the new tipping policy and has approached you to discuss it. As the manager, you need to approach this conflict with an open mind and consider all viewpoints.

$39/month

Order Taking

You are here to take Aurora Laine’s order. Talking to her you realize that this is her maiden visit to the United States. She also tells you that she is a vegan and a bit confused about items on the menu.

$39/month

Error in Order Fulfillment

Daniel Jacobs, a social media influencer, is upset after receiving a burger with tomatoes despite his request. A negative post from him could lead to significant bad publicity for the restaurant.

$39/month

Promotion Coupon Dispute

Letitia Robinson, dining at your restaurant with her family, presents a promotion coupon. When informed she cannot use it, she demands to see the restaurant manager to address the issue.

$39/month