Suspected Money Laundering

About the Case

David “Dave” Harris is an old client of the bank. His regular deposits range from $2000 to $2500 a month. Off late he has been depositing $5000 every week. A bank official noticed this unusual activity, found it to be suspicious and informed you, the manager of the bank.

You had requested an audience with Mr. Harris, which he agreed to. You are now with Mr. Harris in your office. You need to talk to him and try to figure out if the amounts he has been depositing are legit or not.

Learning Objectives:

Critically analyzing responses to detect signs of dishonesty
Patiently conversing with client without hurrying or pushing for information
Assuring discretion and confidentiality about conversation
Rapport building to encourage trust and openness
Persistence in seeking clear answers in case of ambiguous responses

Skills Assessed

Critical Thinking
Patience
Discretion
Rapport Building
Persistence

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Suspected Money Laundering

Character’s Role

Client

User’s Role

Bank Manager

Scenario Location

Bank Manager's Office

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No technical knowledge required.