Layla Dawson has arrived at the Grand Summit Hotel with her partner, Marcus, for a romantic getaway. Instead of the Deluxe Suite she booked, she finds herself assigned a cramped Standard Twin Room with someone else’s luggage inside.
As the front desk staff, your role is to address Layla’s frustration professionally, investigate the mistake, and provide a prompt, satisfactory resolution to calm her sharp, direct demeanor.
With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to: