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About the Case

Easton Drake, a 30-year-old software developer in Albuquerque, is attending an onboarding session as he joins a new company. He seeks clarity on coding standards, team structure, and support systems to ensure a smooth transition into his role.

As the HR Manager, your goal is to address Easton’s questions, provide detailed guidance on company policies, and assist him in integrating effectively into the company’s culture and expectations.

Learning Objectives:
  • Explaining the onboarding process, roles, responsibilities, and company policies 
  • Listening to the new employee’s concerns and addressing them promptly 
  • Showing understanding and support during the employee’s adjustment 
  • Providing clear, easy-to-follow instructions for the employee’s initial days 
  • Offering positive reinforcement to help the employee feel welcomed and confident 
Skills Assessed
  • Clarity  
  • Active Listening  
  • Empathy  
  • Communication  
  • Encouragement 

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No technical knowledge required.

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Onboarding Session

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