Josie Archer, 35, is upset after buying the ‘TurboClean Pro’ vacuum, which didn’t live up to its “whisper-quiet” and “pet hair-lifting” claims. It’s noisy and ineffective, and the promised 5-year warranty was only available at select retailers, which wasn’t mentioned in the ad. She feels misled and demands an explanation.
As the customer service representative, your role is to listen, clarify any misunderstandings, and offer a solution to address Josie’s concerns.
With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to:
