Talia Monroe, 38, is staying at a hotel in New Orleans for a work trip when a sudden blackout leaves the building without power. Concerned about the heat and potential service disruptions, she approaches the reception to inquire about the situation and express her anxieties about the impact on her stay.
As the hotel receptionist, your role is to provide reassurance, explain how the hotel is managing the situation, and offer solutions to ensure Talia’s comfort and safety.
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