MedVR
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About the Case

Lawson Trent, a gym owner, is concerned about a lease clause requiring landlord approval for renovations but lacks clarity on the process or timeline. He wants to move forward with adding specialized equipment without delays or refusals. 

As the leasing agent, your role is to clarify the approval process, outline the necessary steps, and help Lawson proceed with his renovation plans smoothly. 

Learning Objectives:
  • Explaining lease terms and approval steps in a clear, professional way
  • Offering solutions to clarify the process while following policies
  • Remaining composed and patient during repetitive or emotional discussions
  • Resolving disagreements respectfully to reach acceptable outcomes
  • Maintaining professionalism while adhering to policies and lease terms
Skills Assessed
  • Clear Communication
  • Problem-Solving
  • Patience
  • Conflict Resolution
  • Professionalism

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Legal Aspects of Commercial Leasing

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