MedVR
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About the Case

Weston Knox, a 31-year-old residential tenant, is seeking to transfer his lease due to a job relocation. Approaching his property manager, Weston aims to understand the steps involved in the lease transfer process and any restrictions that may apply.

As the property manager, your role is to clarify Weston’s responsibilities and options, providing concise, actionable information to ensure the transfer is completed swiftly. You need to address his concerns while being mindful of his impatience and the urgency of his upcoming move.

Learning Objectives:
  • Explaining the lease transfer process and restrictions, if any, for clarity 
  • Engaging with the tenant’s needs and concerns throughout the process 
  • Ensuring compliance with lease agreements and legal requirements 
  • Maintaining a positive relationship to foster trust and cooperation 
  • Communicating transfer options and responsibilities to avoid misunderstandings 
Skills Assessed
  • Process Knowledge  
  • Client Engagement  
  • Legal Awareness  
  • Relationship Management  
  • Communication Skills 

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Lease Transfer Request

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