Interviewing Identity Theft Victim

About the Case

Amanda Smith, 36, a financial analyst in Tallahassee, Florida, is dealing with the aftermath of identity theft. She’s facing severe financial strain and emotional distress due to unauthorized transactions in her bank accounts. This situation is disrupting her work, personal life, and volunteer activities.

As a police officer dealing with Amanda Smith’s case, you need to recount the events and detail the impact on her finances. Your goal is to assure of finding a swift resolution, inform her of the investigation process and help restore her peace of mind.

Learning Objectives:

Maintaining composure and allowing victim to express themselves freely
Conveying information clearly and effectively
Engaging attentively with speakers to enhance understanding
Using questions effectively to gather information and clarify details
Approaching interactions with openness and without bias

Skills Assessed

Patience
Communication
Active Listening
Questioning
Non-judgemental Attitude

Customize Your Case
No technical knowledge required.

With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to:

Outline the case details
Define assessment rubrics
Select a character of your choice
Define user and character roles
Select virtual location suitable to case

Interviewing Identity Theft Victim

Character’s Role

Victim of Identity Theft

User’s Role

Investigating Officer

Scenario Location

Questioning Room

Customize Your Case
No technical knowledge required.