Hurricane Damage Insurance Claim

Raven Brooks, 37, is anxious after a hurricane caused significant damage to her home, including a leaking roof and water-damaged rooms. Living in a high-risk area, she worries about potential exclusions in her insurance policy and past challenges in obtaining coverage.

As the insurance representative, your role is to review Raven’s claim, address her concerns about exclusions and delays, and provide clear guidance on the claims process, expected timeline, and policy coverage.