Jenna Whitmore, a 43-year-old mother from Wichita, Kansas, is at the airline’s help desk, seeking assistance after her young son sprained his leg unexpectedly the day before their trip. The injury has made it difficult for her to manage both her son and their luggage, and she had not anticipated the need for a wheelchair when booking the tickets.
As the ground staff, your role is to understand Jenna’s situation, provide solutions to ensure her son’s comfort, and offer assistance to help her navigate the airport with ease, addressing the unanticipated challenges she’s facing.
With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to: