Misty Caldwell, a 36-year-old policyholder, visits an insurance office feeling anxious about a recent data leak that affected customer information. She expresses her concerns to the insurance agent, asking about data protection measures like encryption and breach response protocols.
As the insurance agent, your role is to address Misty’s questions and reassure her about the company’s privacy policies and security practices, ensuring she leaves confident in the protection of her and her family’s data.
With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to: