Ethan Carter, a passenger on a flight diverted to San Francisco, is frustrated about missing an important meeting in New York. He demands to meet the pilot and becomes increasingly upset, refusing to accept the diversion’s reasoning.
As the cabin crew, your role is to manage Ethan’s frustration, de-escalate the situation, and maintain the safety and comfort of other passengers while offering assistance.
With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to: