Handling Emotional Outbursts

About the Case

Merrick Stone is testifying at the first hearing after losing his wife, Claire (36), and children, Ethan (7) and Lily (5), in a crash caused by a drunk driver. He was also in the car and suffered severe injuries. Now physically healed but mentally devastated, he struggles with the slow legal process while seeking justice.

As the prosecutor, your role is to present Merrick’s testimony effectively, highlighting the emotional and legal impact of the tragedy while ensuring the case moves toward accountability.

Learning Objectives:

Providing case updates in clear terms while setting realistic expectations
Actively listening to show attentiveness and understanding
Allowing the family member to speak without interruption, demonstrating respect
Addressing disagreements or emotional outbursts calmly, maintaining composure
Showing compassion for emotional distress while remaining professional

Skills Assessed

Reassurance
Active Listening
Patience
Conflict Resolution
Trust-Building

Customize Your Case
No technical knowledge required.

With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to:

Outline the case details
Define assessment rubrics
Select a character of your choice
Define user and character roles
Select virtual location suitable to case

Character’s Role

Grieving Family Member

User’s Role

Prosecutor

Scenario Location

Courtroom

Customize Your Case
No technical knowledge required.