Jace Griffin, a 41-year-old project manager from Trenton, New Jersey, is at a restaurant feeling upset about an incorrect charge on his bill. Dining out is a cherished escape for him, but mistakes in billing trigger his low tolerance for errors.
As the restaurant manager, your role is to address Jace’s concerns directly and professionally. You aim to listen to his specific complaints about the discrepancies, de-escalate the situation, and ensure that his dissatisfaction is acknowledged while working towards a prompt resolution.
With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to:
