David Brown, who recently received a gift card as a birthday present, is having trouble redeeming it at the store due to technical issues and unclear terms. Despite having the card and receipt, the system does not recognize it.
As the cashier, you need to address David’s concerns, try to resolve the issue, and ensure he leaves with positive customer experience.
With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to: