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About the Case

Alex Martinez is the health inspector assigned with the job of inspecting a high-end restaurant, your restaurant. A recent case of food poisoning triggered this inspection. The damage has been done, but it is up to you to handle this case with sensitivity and very professionally. 

As the restaurant manager facing Mr Martinez for the inspection, you need to maintain your composure and give honest answers to his questions. Remember, you need to do damage control to maintain the reputation of your restaurant.

Learning Objectives:
  • Attentively listening and understanding inspector’s feedback 
  • Maintaining a calm demeanor even in stressful situations 
  • Displaying transparency about procedures and practices 
  • Displaying good knowledge of rules and regulations 
  • Being respectful towards suggesting and opinions 
AI-powered leadership training for food safety and health inspection leaders.
Skills Assessed
  • Active Listening  
  • Calm Demeanor   
  • Transparency  
  • Attention to Detail  
  • Respectfulness 

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Food Poisoning Health Inspection

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