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About the Case

Jessica Parker, a 36-year-old software engineer in New York City, has been experiencing inappropriate comments and unwanted advances from a coworker at her company where she’s worked for four years. Jessica is approaching HR to ensure a safe and respectful work environment. 

As the HR executive, maintain a professional and empathetic approach. Listen to Jessica’s concerns, discuss company policies on workplace conduct, and aim to resolve the issue while upholding ethical standards and fostering a supportive workplace.

Learning Objectives:
  • Actively listening to understand complainant’s concerns 
  • Understanding the sensitivity of the issue 
  • Ensuring confidentiality of information shared in meeting 
  • Seeking clarification of facts presented and allegations made 
  • Providing reassurance of getting matter resolved 
Skills Assessed
  • Active Listening  
  • Empathy  
  • Confidentiality  
  • Clarification  
  • Reassurance 

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Employee Harassment Allegation

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