MedVR
down arrow
About the Case

Brixson Cale is a frustrated client struggling to secure a loan due to a low credit score. Confused and embarrassed by a lack of understanding about credit scores, he seeks guidance on what impacts them and how to improve.

As the Relationship Manager, your role is to explain credit score factors, their significance, and practical steps Brixson can take to enhance his score. Address his concerns with patience and clarity.

Learning Objectives:
  • Simplifying credit score concepts to make them easily understandable
  • Acknowledging confusion and providing reassurance with a supportive tone
  • Building trust and understanding through collaborative discussions
  • Allowing time for questions and understanding without pressure
  • Addressing concerns with tailored, actionable advice
Skills Assessed
  • Educational Skills
  • Empathy
  • Client Engagement
  • Patience
  • Problem-Solving

Customize Your Case
No technical knowledge required.

With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to:

Try Now
available on PC/Laptop

Educating on Credit Scores

Enter your details and click Try Now.