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About the Case

Violet Prescott, a 33-year-old employee, has filed a complaint with HR about her supervisor making discriminatory remarks about her gender, creating a hostile work environment and blocking her career progression. She believes male colleagues are promoted faster despite her qualifications. 

As the HR Manager, your role is to discuss her concerns, gather details of the complaint, and assure her that a thorough investigation will take place, while addressing her anxiety about potential career repercussions. 

Learning Objectives:
  • Showing understanding of the emotional impact of the discriminatory remarks 
  • Actively listening to the employee’s concerns  
  • Proposing solutions that address the issue and promote fairness 
  • Ensuring confidentiality to maintain the employee’s trust 
  • Clearly explaining HR’s investigation process
Skills Assessed
  • Empathy  
  • Active Listening  
  • Conflict Resolution  
  • Confidentiality  
  • Communication Skills 

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Discrimination Complaint

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