MedVR
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About the Case

Lydia Barrett is a 29-year-old freelance photographer concerned about the security of her online banking and financial data. Worried about recent reports of cybercrime targeting small businesses, she has come to the bank to consult with a Risk Manager about mitigating cybersecurity risks.

As the Risk Manager, your role is to address Lydia’s concerns and provide her with clear, actionable advice on specific measures, such as multi-factor authentication and encryption, to protect her accounts. You need to address her concerns and ensure she leaves the meeting feeling confident in her financial security. 

Learning Objectives:
  • Providing expert insights on online banking security and risks 
  • Offering reassurance to ease concerns about data safety 
  • Recommending tailored security measures to address specific worries 
  • Acknowledging anxiety about cybersecurity and the importance of protecting financial data 
  • Sharing risk mitigation strategies like multi-factor authentication and secure practices 
Skills Assessed
  • Cybersecurity Knowledge 
  • Client Reassurance 
  • Problem-Solving 
  • Empathy 
  • Risk Mitigation Expertise 

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Cybersecurity Threat Mitigation

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