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About the Case

Nora Ashton, a 32-year-old civil engineer in Kansas City, receives a follow-up call from her real estate agent to check on her thoughts regarding the homes she recently viewed. The agent inquires if she has decided or needs further assistance.  

As the real estate agent, you need to gauge Nora’s interest in the properties, answer any lingering questions, and help her move forward in the decision-making process.

Learning Objectives:
  • Articulating property information and following-up details clearly to ensure understanding 
  • Listening closely to client feedback to grasp their needs and preferences 
  • Addressing client concerns or objections with practical solutions and alternatives 
  • Displaying confidence and professionalism to inspire trust in your recommendations 
  • Adjusting communication style based on the client’s personality to maintain a comfortable dialogue 
Skills Assessed
  • Clear Communication
  • Active Listening
  • Problem-Solving
  • Confidence
  • Adaptability

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No technical knowledge required.

With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to:

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