Zoe Merritt, a 40-year-old policyholder from Lansing, Michigan, meets with a claims adjuster to discuss her insurance claim after severe storm damage to her home. As a single mother, Zoe relies on the insurance to cover extensive repairs and hopes for clarity on her policy’s coverage.
As the claims adjuster, your role is to review Zoe’s policy, explain any coverage limitations, and guide her through the next steps in the claims process. Zoe seeks a clear understanding of her options and a resolution to alleviate her financial burden.
With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to:
