Julia Kensington, a 31-year-old passenger from New York City, is at the airport dealing with an overbooked flight that threatens her travel plans. She approaches the ground staff, feeling anxious and frustrated, and is determined to secure a quick rebooking.
As the ground staff, your role is to listen to Julia’s concerns, provide clear options, and assist her in finding a prompt resolution. You aim to reassure her that her needs will be prioritized, ensuring she leaves with a satisfactory solution to minimize disruptions to her journey.
With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to:
