First-Time Home Lease Discussion

About the Case

Dylan Prescott, a 25-year-old marketing executive from Peoria, Illinois, is meeting with a real estate agent to lease his first home with his partner. This transition from rental apartments is exciting yet anxiety-inducing, as he wants the home to suit both their needs.

As the real estate agent, your role is to address Dylan’s concerns about the leasing process, including legal terms and tenant responsibilities, providing clear guidance and reassurance to help him feel confident in this commitment.

Learning Objectives:

Providing clear information about the leasing process
Addressing questions calmly to ensure they feel comfortable seeking clarification
Explaining legal terms in simple language to enhance their understanding
Acknowledging and understanding their concerns as first-time renters
Displaying commitment by being available to answer questions and offer support

Skills Assessed

Guidance
Patience
Client Education
Empathy
Responsiveness

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First-Time Home Lease Discussion

Character’s Role

First-time Home Renter

User’s Role

Real Estate Agent

Scenario Location

For Lease Property

Customize Your Case
No technical knowledge required.