Isla Fairchild, a 31-year-old interior designer in Sacramento, is calling a custom home décor shop after discovering that a shipment of custom décor pieces, crucial for a property staging, is marked as delivered but hasn’t been received.
As the customer care executive, you need to address Isla’s concerns by investigating the delivery status, locating the missing items, and proposing solutions like expedited replacements. Your goal is to resolve the issue promptly to ensure the project is completed on time for the client’s viewing.
With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to: