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About the Case

Elliot Mercer, a 35-year-old IT consultant in Orlando, has chanced upon a suspicious looking package lying abandoned in a public space. As a concerned citizen, he has informed the authorities of the location and nature of the package. 

As the police officer responding to Elliot Mercer’s report, you are visiting the location to gather information about the package. You are talking to Elliot to get as many details as possible to take the case forward with caution and responsibility.

Learning Objectives:
  • Asking open-ended questions to allow details to surface 
  • Clearly communicating instructions and findings during the investigation 
  • Paying attention to details to get a better grasp of the situation 
  • Being patient and calm to give the citizen time to think and respond 
  • Asking follow-up question to rule of ambiguity and gather accurate information 
Skills Assessed
  • Open-Ended Questioning  
  • Clear Communication  
  • Attention to Detail  
  • Patience  
  • Clarification 

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Suspicious Package Report

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