Reviewing Underperformance

About the Case

Declan Mercer, a 30-year-old sales representative in San Diego, is called into a meeting with the HR Manager to discuss his recent underperformance, including missed targets and negative client feedback.

As the HR Manager, you need to address these issues with Declan, understand the personal challenges he’s facing, and explore solutions such as additional support or resources to help him improve his work performance.

Learning Objectives:

Providing helpful and actionable input to promote improvement
Communicating information clearly to ensure understanding
Engaging attentively with speakers to enhance comprehension
Offering support and motivation to boost confidence and effort
Developing effective solutions to address and resolve issues

Skills Assessed

Constructive Feedback
Clarity
Active Listening
Encouragement
Problem-Solving

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With the AI-Humans platform, create fully customizable AI-powered immersive scenarios for soft skills training. You have the power to:

Outline the case details
Define assessment rubrics
Select a character of your choice
Define user and character roles
Select virtual location suitable to case

Reviewing Underperformance

Character’s Role

Employee

User’s Role

HR Manager

Scenario Location

Corporate Office

Customize Your Case
No technical knowledge required.