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About the Case

Jason Miller is unhappy about the recent pay raise. He finds it to be unjust and unrealistic. To clear matters up and discuss the issue, he has requested a meeting with HR. 

As the HR executive interacting with Mr. Miller, you need to maintain a professional attitude and approach the matter with an open mind. You need to talk to him and explain the company policies as well as pay heed to his concerns. 

Learning Objectives:
  • Clearly communicating company policies and rationale 
  • Patiently listening to employee’s concerns 
  • Working collaboratively with employee to resolve issue 
  • Maintaining transparency in processes and decisions 
  • Negotiating towards arriving at mutually agreeable solution
Skills Assessed
  • Clear Communication 
  • Patience 
  • Problem-Solving 
  • Transparency 
  • Negotiation 

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Pay Raise Dissatisfaction

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