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About the Case

Caleb Anderson is a 28-year-old delivery driver. While making a delivery to a store, he accidentally hit another car and got pulled over, revealing he was driving without a valid license due to an unpaid traffic ticket. Caleb is now facing potential legal consequences that could jeopardize his job and financial stability.  

 As an investigating officer, talk to Caleb to gather details about the incident, explain the legal implications, and discuss possible solutions to help him avoid further trouble and maintain his livelihood. 

Learning Objectives:
  • Communicating clearly and confidently with driver 
  • Staying calm and composed, allowing driver time to explain 
  • Maintaining a respectful and professional demeanor 
  • Formulating clear, concise, and relevant questions 
  • Concentrating fully on the driver’s words and concerns 
Skills Assessed
  • Assertiveness 
  • Patience 
  • Professionalism 
  • Questioning  
  • Active Listening 

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Driving Without License

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